Privacy Policy & Terms of Service
1. Introduction
RDS Trailer Rentals ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Driver's license and insurance information for rentals
- Payment information
- Rental history and preferences
3. SMS/Text Message Communications
By providing your phone number to RDS Trailer Rentals, you consent to receive automated text messages from us regarding your rentals, reservations, and account updates.
You opt-in to receive SMS messages when you provide your mobile number during the booking process or when contacting us via our website forms.
Message frequency varies based on your rental activity. You will typically receive messages for booking confirmations, pickup/drop-off instructions, and rental reminders.
Message and data rates may apply to any messages sent or received.
You can cancel the SMS service at any time. Just text "STOP" to the short code or number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at admin@rdstrailerrental.com or (803) 220-2692.
We value your privacy. We do not share, sell, or disclose your mobile phone number or consent data to third parties for their marketing purposes.Your phone number is used solely for communications related to RDS Trailer Rentals services.
4. How We Use Your Information
We use the information we collect to:
- Process your rental reservations and payments
- Communicate with you about your rental
- Verify your identity and eligibility to rent
- Improve our services and website
- Comply with legal obligations
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
RDS Trailer Rentals
Aiken, SC
Email: admin@rdstrailerrental.com
Phone: (803) 220-2692